Lots of people who start using their very first hosting account, or change companies, normally have enquiries with regards to how certain operations are carried out or face obstacles when setting up different things, including emails, site settings, and so on. For this reason, lots of web hosts have compiled documentation with popular questions and problems so as to help their customers get info swiftly and easily. Consequently, the customer support staff can concentrate on actual issues that certain customers may be facing, since the solution for the smaller things will be available on the World Wide Web and clients will be able to deal with them without getting in touch with the help desk support staff. Having elaborate documentation is critical, particularly for new users with no experience, since the hosting service involves a host of functions and many people can get bewildered about what to do. A good information repository can both help you complete the things that you want and get to know how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
If you order a shared web hosting
package from our company, you will get access to our exhaustive online documentation where you will find information about more or less everything connected to our web hosting plans. The topics vary from how to create an email address on your cellular phone, to how to do various things using an .htaccess file. The articles are written in a simple-to-grasp way and offer in-depth guides on how to complete a certain task in your Hepsia hosting Control Panel. You can also find info that’s not related directly to Hepsia, for example one that concerns web apps on your desktop PC. The full archive of articles will be available in the Help section of the Control Panel, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to learn pretty much everything related to your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled an in-depth online knowledge base for all our present and prospective customers, so if you purchase a semi-dedicated server
plan through our company, you will be able to find any info that you’re looking at any moment. We’ve got an array of educational articles, which will help you better understand what’s going on in your account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our how-to tutorials will help you do anything you want – uncompress an archive, import a MySQL database, forward a domain
, and so on. On top of that, we also have troubleshooting instructions, which will enable you to discover what spurs a specific problem and the probable solutions for it. In case you cannot send emails or your domain opens a 500 Internal Server Error message, for example, you can resort to our knowledge base and repair the problem straight away. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.