Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is taught to swiftly attend to all of our Linux shared web hosting customers’ inquiries and information questions. Via our ticket system, you are able to post your inquiry and a support team member will, no doubt go back to you in only maximum sixty minutes. Actually, practice has proved that the regular reaction time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a team of knowledgeable techs who will be ready to reply to your question promptly. You’ll be able to make contact with the tech support team team by launching a customer assistance ticket from your Website Control Panel or by posting us an email. On business days, you may as well contact us on the phone or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel provides an extensive know–how base that is included in all parts. In each part, you will find a Help press button that will load for you a selection of step–by–step guides on how to work with a particular option or conduct a certain action. Additionally, we have generated educational video clips for you to get a better idea of the Control Panel’s interface.