1 hour ticket response
We are focused on providing a rapid and accurate solution to every support ticket submitted by a user. Our knowledgeable technical support staff representatives will examine your issue and will offer you the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average support ticket response time has proven to be twenty minutes.
A Top–Quality Support Service
Each member of our client support team has several years of experience in the Linux shared web hosting sector and almost all of them have been with us for at least five years. They are all ready to respond to all your inquiries in the most professional manner possible.
A User–Friendly Help Section
To help you find a quick hint on how to use a specific feature, we have included a truly user–friendly Help section in your Website Control Panel. You can search through an enormous collection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. database or watch our educational video tutorials.