A 60 mins Inquiry Solution Warranty
Each ticket that you submit to our client help crew will be attended to within approximately 1 hour. The popular questions shall be resolved immediately. Nonetheless, if the service request you have submitted needs help from a licensed technician, we’ll send the ticket to him and will inform you about the postponement.
Expert Technical Assistance Service
We will be online for you 24/7 to give you assistance and technical support and also to help you with any problem that you may come across when working with your virtual server. We can easily support you with all pre–installed apps, plus your Operating System, server admin panel (with respect to the VPS type) and the Website Control Panel produced solely by our company.
An Intuitive Help Zone
A detailed and constantly updated collection of articles is built into our in–house built Website Control Panel. It offers quick tips about how to carry out all the fundamental site supervision jobs. The Help section offers descriptive how–to content articles and step–by–step video courses. You can open the Help area by pressing the Help or Video buttons in the upper right side of each Control Panel section.