Q: What exactly does website migration mean and what does it entail?
A: If your current web hosting provider can no longer answer the demands of your site, or if you experience continual downtime, or if you have to wait for hours for the tech support staff to respond back to you, it might be smart to change your provider, i.e. to transfer all the files for your web sites together with your databases from your current provider to your future provider. At The Tech Guy, we know that this can be difficult & time–consuming. That’s the reason why we will accomplish all that for you at no cost!Our knowledgeable technical staff representatives will transfer your web site content from your present web hosting provider to us. Our technicians have lots of experience with website migration and are able to handle anything – from a conventional WordPress weblog or Joomla™–driven site, to a highly complex, custom–made web application.
Q: How long will the web site migration process take?
A: While we can’t give you an exact ETA, because there are a lot of variables, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to move your website within 48h, and in some cases – within 24h (if the website content is not large).
Q: My personal privacy concerns me. What info do you need to have?
A: Yup. We’ll require the name of the web site that you wish us to transfer. We’ll also need a means to access your current hosting account so that we can get the files pertaining to your website.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my web site be unavailable?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the migration is done, we will ensure that everything is functioning properly and that the integrity of your content is not jeopardized prior to informing you that the transfer is complete. After that, we’ll explain to you how to move the domain to your web hosting account with us and how to update the DNS settings.
Q: Will my old web hosting provider need to do anything?
A: While we migrate your content, your hosting provider won’t be aware of the transfer at all. We will never touch base with them in any way.
Q: Does it make any difference what platform my present provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can receive access to your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.